Name: A First-Timer's Guide to Panels (EU)
Start: 2023-06-14T08:00:00Z
End: 2023-06-14T08:00:24.000Z
Location: BrightTALK
Rating: 0

The Alchemer platform helps businesses like yours collect feedback, so you can deliver better experiences for your customers. Alchemer is designed for those who have outgrown SurveyMonkey and feel overcharged by Qualtrics. Our platform is easy-to-use, easy to implement, and leads the industry in speed-to-value and flexibility, so you can start collecting insights on day one. 

Only Alchemer puts customers at the center of everything a company does by integrating feedback directly into the systems and applications that power the organization today. Alchemer serves more than 15,000 global customers and 30% of the Fortune 500.

AI is everywhere. And CX is no different. But how do CX professionals leverage AI to become more efficient and complete tasks in less time?

Host Jeannie Zaemes joins our guests Brandi Vandegriff, CTO at Alchemer, and Ryan Tamminga, SVP of Product and Services, to discuss how exactly CX professionals, marketers, and others leverage artificial intelligence (AI) to improve the customer experience.

This is a live webinar and our guests will take questions after the presentation. (All registrants will receive a link to watch the webinar on-demand after the event.)

How CX is Leveraging AI for Customer Benefit

Join host Jeannie Zaemes, Senior Director of Growth Marketing at Alchemer, when she welcomes Ryan Tamminga, SVP of Product and Services at Alchemer, to discuss ways in which market researchers can become more agile and add immediate value to the business.

Ryan speaks to three key points: wiring feedback back to teams to take action, moving beyond the single-point surveys, and harnessing AI all with the goal of showing more immediate business value.

This webinar is for market researchers within a business or at their own agencies. If you are curious how AI and other technology will impact market research, join this short and informative webinar!

NEW: 3 Ways Market Researchers Can Become More Agile (EU)

NEW: 3 Ways Market Researchers Can Become More Agile (APAC)

NEW: 3 Ways Market Researchers Can Become More Agile

Join Alchemer Mobile GM and Founder Robi Ganguly for a LIVE demonstration of Alchemer Mobile. Learn how to better collect feedback in-app and use it to take action.

Robi will share the functionality available to Product Managers and app developers who use Alchemer Mobile. Robi will also share a view of Alchemer Mobile's backend, so you can fully see how easy it can be to collect and manage feedback in a mobile-first platform. He will then answer questions from the audience about what they've seen.

All registrants will receive a link after the event to watch the webinar on-demand.

Alchemer Mobile demo 12-15

Join Robi Ganguly, Alchemer Mobile’s GM and Founder, for a webinar on 2023 mobile app trends and performance benchmarks for mobile teams.

Robi will share data from Alchemer Mobile’s annual mobile app engagement benchmark report, which is created for companies seeking to understand how their customer feedback and engagement metrics stack up against their marketplace. 

If you are an Alchemer Mobile customers, this is your opportunity to hear key takeaways from the 2023 Benchmark Report and ask Robi questions.  

Topics covered include:
• The mobile landscape for 2023 and beyond
• Actions successful mobile teams are taking now, and what the data suggests they should be planning next
• How mobile channels fit into a holistic CX strategy, and how that’s changing

The 2023 report includes data from 1000 iOS and Android apps with 5,000+ active users across the following app categories: Business Services, Education, Finance, Food and Drink, Healthcare, Media and Entertainment, Personal Services, Shopping, Travel, and Utilities.

Download the report here: https://www.alchemer.com/benchmark-2023/

The State of Mobile Consumer Engagement 2023 (EU)

The State of Mobile Consumer Engagement 2023 (APAC)

Join Robi Ganguly, Alchemer Mobile’s GM and Founder, for a webinar on 2023 mobile app trends and performance benchmarks for mobile teams. 

Robi will share data from Alchemer Mobile’s annual mobile app engagement benchmark report, which is created for companies seeking to understand how their customer feedback and engagement metrics stack up against their marketplace. 

If you are an Alchemer Mobile customers, this is your opportunity to hear key takeaways from the 2023 Benchmark Report and ask Robi questions.  

Topics covered include:
• The mobile landscape for 2023 and beyond
• Actions successful mobile teams are taking now, and what the data suggests they should be planning next
• How mobile channels fit into a holistic CX strategy, and how that’s changing

The 2023 report includes data from 1000 iOS and Android apps with 5,000+ active users across the following app categories: Business Services, Education, Finance, Food and Drink, Healthcare, Media and Entertainment, Personal Services, Shopping, Travel, and Utilities.

Download the report here: https://www.alchemer.com/benchmark-2023/

The State of Mobile Consumer Engagement 2023

Marketers need to understand how they can solicit the best research from their market research teams. This webinar introduces Alchemer CMO Chris Benham as he shares 30 years worth of stories in a webinar you can watch over your coffee break.

Learn from Chris as he shares stories of market research gone right — at enterprises like Webroot, AVAST, and Symantec. Chris shares tips and tricks for getting the best insights and delivering marketing results that matter.

How Marketers Use Market Research to Improve Results (EU)

How Marketers Use Market Research to Improve Results (APAC)

How Marketers Use Market Research to Improve Results

Alchemer Mobile demo 12-1

Host Jeannie Zaemes welcomes AppFollow’s Head of Customer Experience, Jonny Davies, and Alchemer Mobile’s Founder and GM, Robi Ganguly, for a discussion about how mobile app reputation plays into your overall brand reputation.  

Jonny and Robi will discuss why brands need to monitor their reputation in the app stores, but broaden the discussion as well, covering how your mobile app reputation can be full of leading indicators that alert you to challenges before they become real brand reputation problems. Your end goal is to be able to close the customer feedback loop and anticipate brand challenges before they happen, turning a reactive process into a proactive one. 

This webinar will be full of tips for product, marketing, and CX teams hoping to improve both their mobile app reputation and their overall brand reputation. Reserve your seat today! (All registrants will receive a link to watch the webinar on-demand after the event.)

Improve brand reputation by closing the feedback loop in mobile

Host Jeannie Zaemes, Senior Director of Growth Marketing at Alchemer, is joined by Peter Zaidel, Director of Product Management, and Cherilyn Cornwell, Product Manager, for a live demo of cross survey reporting.  

In October, Alchemer released enhancements to Standard Reports so that you can combine reports from multiple surveys into a single report, allowing you to visualize questions from different reports together. This powerful new feature can also be used with the Global Questions and Combine Results features, providing you with robust cross survey reporting capabilities. 

Alchemer customers are encouraged to reserve their seat today! (All registrants will receive a link after the event to watch on-demand.)

Alchemer Product Office Hours - Cross-Survey Reporting

Building on our Panels 101 webinar, this webinar takes a deeper dive into the details around panel fulfillment. 

Join Alchemer panels experts Wendy Wyss and Bret Kershner to learn everything you need to know about panels, and didn't know to ask. This webinar covers topics like how to keep respondents from gaming the system, what you as the panel requester will need to do, and how much you should plan to invest for your panel program.

Join this short webinar for all of the details around panel fulfillment. 

Panels 101: https://www.brighttalk.com/webcast/18320/569889

***Special promotion: Watch a webinar and take a call with our sales rep to win a $15 gift card. Offer expires on 11/30. Watch this webinar to start the process; your sales rep will call after your viewing. Be sure to mention this promotion for your $15 gift card.

Panels 201: Respondents, Roles, and Costs (EU)

Panels 201: Respondents, Roles, and Costs (APAC)

Panels 201: Respondents, Roles, and Costs

Customer-centric businesses are more profitable, but how does a business implement customer-centricity? How do you truly put the customer at the heart of every business decision?

Alchemer thought leaders Jeannie Zaemes, Director of Growth Marketing, and Jonathan Watanabe, Director of Sales Development, define and examine the idea of customer-centricity. They share stories and insights about the companies who are able to shine by putting the customer at the heart of the business. 

Learn how and why your company can become more customer-centric in this webinar.

***Special promotion: Watch a webinar and take a call with our sales rep to win a $15 gift card. Offer expires on 11/30. Watch this webinar to start the process; your sales rep will call after your viewing. Be sure to mention this promotion for your $15 gift card.

Customers are a Me, not a We. The NEW Customer-Centric Sales and Marketing Model

Panels are a group of select audience members who take your survey. But how do you order a panel? And what kind of data will a panel return?

Alchemer's Wendy Wyss and Bret Kershner explain the basics of panels in this 24-minute webinar. Join to learn the basics and leave with all of the information you need to run your first panel.

A First-Timer's Guide to Panels (EU)

Researcher

Market Research

research

Marketers

Panels

Get powerful marketing insights for your business. Connect with experts and colleagues to get the most up-to-date knowledge on which marketing strategies and techniques are driving customer and revenue growth.

Marketing

The marketing community on BrightTALK is made up of thousands of engaged marketing professionals. Find relevant webinars and videos on marketing strategy, branding and more presented by recognized thought leaders. Join the conversation by participating in live webinars and round table discussions.

Increasing expectations for good governance, effective risk management and complex demands for corporate compliance are presenting a growing challenge for organizations of all sizes. Join industry thought leaders as they provide you with practical advice on how to implement successful risk and compliance management strategies across your organization. Browse risk management resources in the form of interactive webinars and videos and ask questions of expert GRC professionals.

IT Governance, Risk and Compliance

Enterprise applications have become a crucial piece of infrastructure for many businesses. The enterprise applications community on BrightTALK features the latest insights in enterprise application integration, enterprise application architecture and EAS software. Join the community to gain access to thousands of videos and webinars presented by recognized enterprise information systems experts and arm yourself with the knowledge you need to succeed.

Enterprise Applications

As an IT professional, many of the problems you face are multifaceted, complex and don’t lend themselves to simple solutions. The information technology community features useful and free information technology resources. Join to browse thousands of videos and webinars on ITIL best practices, IT security strategy and more presented by leading CTOs, CIOs and other technology experts.

Information Technology

Happy employees make productive employees. HR managers are now finding that compensation and benefits alone cannot keep employees happy; they also need nurturing through proper training and development. Join the BrightTALK talent management community to learn how to engage and retain your best talent by providing them with the tools and rewards they need to enhance their performance and reach their potential.

Talent Management

Get powerful human resource management insights for your business. Connect with experts and colleagues to get the most up-to-date knowledge on which HR practices and strategies have been shown to be effective in retaining and growing talent.

Human resources is intrinsically linked to business success and requires a thoughtful balance of a variety of complex issues. The human resources community on BrightTALK is made up of thousands of professionals in human resources exchanging human resources best practices and advice. Watch hundreds of on-demand webinars for immediate information or participate in upcoming live webinars and have your questions answered by respected HR thought leaders.

Human Resources

Get powerful insights on how to best serve today's customers. If you want to create a successful customer experience today, you will have to appeal to the need for “alone together” time. Millennials, Gen X, Boomers or Silent Generation all look for shared but individual experiences.

Customer Experience

The sales community on BrightTALK brings together thousands of engaged sales professionals. Learn about careers in IT sales and marketing, sales techniques and selling strategies. Join the discussion by participating in on-demand and live sales webinars and summits with leaders in the sales industry.

Sales

Get powerful emerging technology insights from influential experts. Connect with thought leaders and colleagues to get the most up-to-date knowledge on technologies like 3D printing, pervasive robotics, natural interfaces, connected everything and cognitive systems.

Emerging Technologies

The research and development community on BrightTALK brings together leading professionals in healthcare, technology and manufacturing to present on current topics in their fields. From big data in healthcare to online forensics training and medical research practices, the community is an exceptional resource for those looking to expand their knowledge. Be part of the conversation by joining the community and participating in interactive live webinars.

Research and Development

Get powerful operations insights for your business. Connect with experts and colleagues to get the most up-to-date knowledge on which systems and processes are driving operational efficiency, maximizing value and customer success.

Operations

In the business management community, commercial experts will be sharing webinars and videos on an array of subjects. From sales and marketing, to finance, productivity and growth, this content will help you stay up-to-date with the current economic environment and provide timely management insight to drive business growth.

A First-Timer's Guide to Panels (EU)

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