Bad Bots: Balancing Protection Against Customer Experience

Automated business logic attacks are on the rise, driven by bad bots that can evade detection while wreaking havoc and enabling online fraud. Each year, Imperva analyzes data from our global network to investigate the evolution of automated attacks and the bad bots that drive them, documenting the findings in the Bad Bot Report. For the 10th anniversary of the Bad Bot Report, Imperva looked closely at the relationship between bad bots, online fraud and API insecurity and the impact of automated attacks across a variety of industries. Join Peter Klimek, Director of Technology, Office of the CTO at Imperva, and our guest speaker, Sandy Carielli, a Forrester Principal Analyst, to find out how bad bots are forcing organizations to rethink how they address automated attacks without impacting customer experience. Attend this session to receive valuable insights, including: • The top automated attack trends by industry • How automated attacks drive online fraud and the resulting impact to the business • The rise of automated attacks targeting APIs • The impact of bot remediation techniques on customer experience • Key recommendations on how to stop bad bots from impacting customer experience