Name: Driving digital transformation: Unleashing the business value of ITAM
Start: 2024-01-04T17:00:00Z
End: 2024-01-04T17:01:00.000Z
Location: BrightTALK
Rating: 0

Systematically manage the technology asset lifecycle to increase utilization, reduce costs, and mitigate asset risk.

Professionals in IT asset management face growing demands to increase value throughout the enterprise and substantiate the business outcomes of their initiatives and offerings. In this information-rich webinar we’ll share key findings from ServiceNow’s annual survey of IT asset management professionals worldwide. You’ll hear about emerging and near-future trends and challenges—and how to overcome them. You’ll leave this webinar knowing: 

- Steps to eradicate inefficiencies resulting from fragmented tools, teams, and information.  
- How a single-platform approach to ITAM helps and increase business value 
- Steps for and benefits of elevating your organization’s IT asset management maturity 

We’ll also look at strategic ways to align your IT asset management program with C-level business objectives. Learn why modern business demands modern ITAM.

Modern business demands modern ITAM

ServiceNow’s annual IT asset management (ITAM) survey reveals 63% of IT leaders consider environmental, social, and governance (ESG) part of their long-term vision and priorities. If your organization has ambitious ESG, sustainability, or social impact goals and initiatives, you may be wondering how your ITAM team can make an impact.  

In this webinar, discover how ServiceNow IT Asset Management and ESG Management work together to help you automate how sustainability is measured and reported with in-depth visibility into the environmental impact of your IT infrastructure. You’ll explore how to: 

·         Track and reduce carbon emissions across the enterprise while trimming costs 
·         Reduce e-waste and streamline asset disposal 
·         Donate assets to charitable organizations 
·         Build a sustainable IT business that scales

Join: 
Bryan Blackburn – Product Marketing Manager, ServiceNow 
Brittany Pettit – Sr. Staff Outbound Product Manager, ServiceNow
Vaisakh Krishnan – Principal Product Manager, ESG, ServiceNow 
Michael Scognamiglio – Sr. Outbound Product Manager, Asset Management, ServiceNow

Dive into Sustainable IT with ServiceNow ITAM and ESG

In ServiceNow’s third iteration of its Technology Asset Management Survey, we’ll explore year-over-year trends in the technology asset management market and dive into emerging trends surrounding some of the market’s hot topics including Environment, Social, and Governance (ESG) and Cloud FinOps.

Done well, ITAM programs align with overall business objectives and help ensure quality IT service delivery. Unfortunately, many programs suffer from inefficiencies because of fragmented tools and teams. And certain phases of the asset lifecycle present more challenges than others. But you can learn what works.

Register now for our informative webinar: Technology Asset Management Survey—Current State and Near-Term Outlook. You’ll learn:

- How to align an ITAM program with C-level objectives and initiatives
- What to do for budget increases and improve ITAM program maturity
- Why a single platform is the leading indicator to reduce costs and improve quality of IT service
- The benefits of elevating ITAM maturity through automation for any type of asset in any IT estate

The State of Technology Asset Management and What Lies Ahead

Explore this extensive ServiceNow interview with two Anglepoint FinOps experts to understand the landscape of enterprise FinOps. Topics cover organizational reports with showbacks and chargebacks, an ideal cloud cost management workspace, features in an enterprise-grade cloud cost management solution, reporting to executives using cloud cost management data integrated with other technology asset data, and suggested next steps in your FinOps journey.

Moving up to Enterprise FinOps

Tune in to a comprehensive ServiceNow interview featuring two Anglepoint experts discussing FinOps, its challenges, and the increasing convergence of IT Asset Management (ITAM), particularly in the realm of software asset management. The interview delves into various topics such as the evolving challenges from last year, key stakeholders in FinOps, concerns from CTOs, and strategies to bridge the divide between the CTO’s and CIO’s organizations.

FinOps Challenges and Merging FinOps with ITAM

81% of C-suite surveyed in 2021 revealed that environmental, social, and governance (ESG) assessment and management is a top responsibility at their organization. ITAM teams have a unique opportunity to achieve this goal by implementing more sustainable approaches to how assets are used and managed.

Attend this session, Drive ESG outcomes with ITAM, as we define ESG and share how you can:
• Optimize consumption, reduce e-waste, and properly dispose of your assets
• Mobilize your ESG strategy in areas of privacy, responsible sourcing, e-waste management, and workplace safety
• Gain measurable outcomes by using a single system of record and action—driving your ESG initiatives to optimize processes, creating long-term value and impact

Drive ESG outcomes with ITAM

The acceleration of digital transformation has put an increased focus on how technology supports business strategy. With the growing size and complexity of application portfolios, many organizations are unaware of the technologies they own, who’s using them, and their associated cost. In this session you will learn how to best undertake an application rationalization, migrating applications to the cloud, and how to assess the risk levels of your critical applications from outdated technology with Application Portfolio Management (APM). We will also help you identify how APM and ITAM work together to drive initiatives to optimize your asset investments and reduce hardware, software, and cloud resource spend.

Optimize business application portfolios with APM

Everyone is being subjected to massive change, whether it’s the variety, level, or pace of change – or all three. How we transform our digital operations will determine how well we adapt, survive, and even thrive during these challenging times. In this keynote session, Juliana Beauvais, Director of Asset Management Product and Solution Marketing, will take us through the three areas where we can transform digital operations – including how to strategically plan and rationalize, create quicker responses with better experience, and optimize technology investments. This keynote session is the perfect one to kick off your experience with this Optimizing Asset Investments virtual summit.
 
Key takeaways:
• How to deal with the variety, level, and pace of change
• Transform digital operations with planning, faster service operations, and integrated asset management
• Build on asset management to further reduce costs and risks

Transform your digital operations to react and respond faster to change

If you're forming, launching, or advancing a FinOps practice, having a background in IT Asset Management (ITAM) is valuable. But is it enough to help your organization to achieve an enterprise-grade FinOps?

Find out by attending our upcoming webinar, See what Enterprise-grade FinOps is and why you’re needed. Speakers from ServiceNow and Anglepoint, a leader in ITAM and FinOps implementations, will delve into the relationship and future between ITAM and FinOps, and will explain:  

- How far apart are ITAM and FinOps? 
- What does enterprise-level FinOps really mean? 
- Which skills are needed to transform FinOps? 
We’ll also cover how ServiceNow empowers enterprise-grade FinOps through Cloud Cost Management.

See what Enterprise-grade FinOps is and why you’re needed

Amgen, a global pharmaceutical company, was challenged with customizations and a fragmented, ineffective data model. Their challenges grew larger with scalability, cost and value. In this session, Amgen will discuss how it leveraged the power of the Common Services Data Model (CSDM) along with ITSM, ITAM, APM and HRSD, to deliver enhanced automation with actionable insights, and provide improved decision making and planning. Amgen will share progress in their multi-year plan on adopting new capabilities that will lead them into the next phase of digital modernization.

Amgen’s digital transformation journey and how it sets them up for success

After implementing ITSM and managing IT assets, we look beyond to also manage medical assets in ServiceNow. After presenting our goal for our ServiceNow team we decided to go for Enterprise Asset Management as a solution. This presentation focuses on the project implementing EAM and a short demo to show the value of our processes in EAM supporting healthcare operations.

Lifecycle management of medical assets (EAM)

Children’s Hospital of Philadelphia (CHOP) is on a journey to transform its operations and provide exceptional care to its patients. The hospital is establishing a new Services and Logistics Center (SLC) to centralize operations, streamline processes, and more effectively manage the full lifecycle of their Biomedical and IT devices. Join this session to hear how KPMG and ServiceNow® are utilizing Enterprise Asset Management (EAM) to enable device onboarding/offboarding, transfers, etc. and leveraging Field Service Management (FSM) for Work Order Management.

Improving Medical & IT Asset Management at a renowned children’s hospital

Keeping track of software licensing and optimizing spend doesn't have to be manual. In this session, we’ll share how we reduced our spend on software asset management using a powerful combination of our very own products: The Now Platform®, IT Asset Management (ITAM), and Software Asset Management (SAM). We’ll walk you through our experience automating what used to be a manual software license reclamation process. Get insight into how we use dashboards and scorecards to set goals, track our progress, and measure the dollar-for-dollar value we realize from automation.

Now on Now: How we reduced software spend by automating our license reclamation

The technology we use in our daily work is critical to getting the job done and managing those assets is always a top priority. Yet outside of hardware, software, and cloud services, there’s another type of asset that still needs to be managed and optimized – everything else! In this session, discover how ServiceNow® Enterprise Asset Management (EAM) can help you manage your enterprise assets for complete visibility at scale at every stage of the asset lifecycle, from planning to disposal. If your goal is to maximize the return on your business assets, this is the session for you!

Asset Management beyond IT: What to do about all your business assets

For many businesses today, the status of technology and business asset inventory can be unclear. Knowing exactly what you own and what you spend on software, hardware, cloud services, and physical business assets is a big ask. With ServiceNow asset management tools, you can automate the end-to-end lifecycles of these assets for real-time control and visibility. Learn more when you join our July event: Maximize tech and enterprise asset utilization through automation. Our experts will discuss: 

- How ServiceNow helps optimize investments across software, hardware, cloud, and physical assets 
- How our cross-functional capabilities and solutions drive automation and outcomes  
- Why a single platform makes more sense in maintaining a transparent, adaptive asset estate

Maximize tech and enterprise asset utilization through automation

Hardware Asset Management (HAM) and Enterprise Asset Management (EAM) users can now automate asset tracking via Integration to bring in RFID location data from Zebra MotionWorks.

ServiceNow and Zebra have partnered to introduce this technology for the Tokyo (HAM) and Utah (EAM) releases.  If you are using Zebra MotionWorks, you can now integrate all this great RFID related data right into the asset form. 

This video talks about the importance of keeping track of physical IT and Enterprise Assets from user assignment to location in ServiceNow to automate the asset lifecycle workflows.

Video Topics:
- What is RFID technology?
- Why is RFID technology important for asset tracking and asset management?
- What’s an example EAM or HAM use case supported by RFID technology?

Zebra + ServiceNow RFID Integration with HAM & EAM

Our Enterprise Asset Management solution automates end-to-end lifecycle management of physical business assets. Our Field Service Management solution pleases customers and improves experiences for managers, dispatchers, and field workers. And on the ServiceNow platform, both solutions help reduce costs and increase revenue. To learn more, attend our upcoming webinar: Optimize enterprise assets or reduce service costs? Yes. You’ll hear how we:

• Automate manual processes to reduce paperwork 
• Leverage accurate asset and field data to Improve planning 
• Reduce costs by connecting people, processes and data 

Register today to see how ServiceNow helps reduce costs while exceeding expectations.

Optimize enterprise assets or reduce service costs? Yes!

In this session, join ServiceNow experts in a discussion on the crucial role of ITAM in driving business value and its impact on digital transformation. Discover how organizations can leverage robust asset management practices to maximize business value, enhance security posture, align with Environmental, Social, and Governance (ESG) goals, streamline operations through automation, and inform more strategic cloud FinOps. Join us to gain actionable strategies and best practices for successful digital transformation in today's dynamic business landscape.

Driving digital transformation: Unleashing the business value of ITAM

ITAM

Digital Transformation

Asset Management

Security

Automation

Cloud

FinOps

Streamline Operations

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Driving digital transformation: Unleashing the business value of ITAM

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