Elevating Customer Identity Access Management through Accessibility & Experience

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Presented by

Matthew Berzinski, ForgeRock & Ivo Van Bennekom, PwC

About this talk

In the ever-evolving landscape of digital transformation, customer experience has emerged as a market differentiator, especially within the identity and access management (IAM) domain. Organizations that excel in this arena understand that catering to user needs is not just a best practice but a crucial strategy for success. This webinar will delve into the significance of accessibility and exceptional customer experience when implementing Customer Identity and Access Management (CIAM) Solutions, with a focus on the critical phases of onboarding, authentication and recovery. Join ForgeRock and PwC to elevate CIAM through accessibility and exceptional customer experience.

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ForgeRock®, is a global leader in digital identity that delivers modern and comprehensive identity and access management solutions for consumers, employees and things to simply and safely access the connected world. Using ForgeRock, more than 1300 global customer organizations orchestrate, manage, and secure the complete lifecycle of identities from dynamic access controls, governance, APIs, and storing authoritative data – consumable in any cloud or hybrid environment. The company is headquartered in San Francisco, California, with offices around the world. For more information and free downloads, visit www.forgerock.com or follow ForgeRock on social media: Facebook ForgeRock | Twitter @ForgeRock | LinkedIn ForgeRock.